Shipping Policy
Effective Date: September 23, 2026
Grahati’s Creation aims to provide a convenient and reliable delivery experience for every order. This Shipping Policy explains the general process for order processing, dispatch and delivery.
1. Order Processing
After an order is successfully placed and payment is confirmed, we begin processing the order.
Processing time may vary depending on product availability, order volume, verification requirements and other operational factors.
2. Shipping & Delivery
Orders are shipped to the delivery address provided by the customer during checkout.
Estimated delivery time may vary depending on:
- Delivery location
- Product availability
- Courier service
- Weather and transportation conditions
- Public holidays
- Unexpected logistical delays
The estimated delivery information, where available, will be communicated during the ordering or shipping process.
3. Shipping Charges
Applicable shipping charges, if any, may be displayed during checkout before the order is completed. Shipping charges can vary based on the delivery location, order value, product type and applicable shipping arrangements.
4. Order Tracking
Where tracking is available, customers may receive shipment or tracking information after their order has been dispatched. Customers can use the provided tracking details to check the delivery status.
5. Incorrect Address
Customers are responsible for providing an accurate and complete delivery address, including the correct mobile number.
Grahati’s Creation may not be responsible for delays, failed deliveries or additional charges caused by an incorrect or incomplete address provided by the customer.
6. Delayed Deliveries
Although we work with delivery partners to facilitate timely delivery, certain delays may occur due to circumstances beyond our reasonable control, including weather conditions, transportation disruptions, public holidays, courier-related issues or other unforeseen events.
7. Damaged Package
If the package appears visibly damaged at the time of delivery, customers are encouraged to document the condition of the package and contact Grahati’s Creation promptly.
For products damaged during transit, photographs or videos may be requested to help us review the issue.
8. Delivery Attempts
Delivery partners may make multiple delivery attempts depending on their operational procedures. Customers should remain available at the provided delivery address or follow any communication received from the courier.
9. Contact Us
For shipping-related questions, please contact:
Grahati’s Creation
Dombivli, Mumbai, Maharashtra – 421201
Email: Monikadevkar8111@gmail.com
WhatsApp & Calling: +91 88509 65711